dmjili Privacy Policy
At dmjili, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from players in the Philippines, how we use it, how it is protected, and what rights you have over your information. By registering an account or using any part of the dmjili platform, you confirm that you have read and understood this policy. Please read it carefully before submitting any personal information.
Last updated: June 2025 | Applicable to players in the Philippines
1. What Data We Collect
When you register and use dmjili, we collect several categories of personal information to operate the platform safely and in compliance with applicable Philippine regulations. The primary category is account information, which includes your full name, date of birth, registered email address, mobile number, and the login credentials you create during registration. We also collect financial information relevant to your transactions on the platform, including your preferred payment method, transaction history, and records of deposits and withdrawals denominated in Philippine Peso (PHP / ₱). In addition to account and financial data, we collect device and browser data automatically when you access the platform — this includes your IP address, device type, operating system, browser version, and approximate geographic location. Usage data such as the pages you visit, games you play, session duration, and in-platform actions are also recorded to help us understand how players interact with the service. If you contact our support team, we may also retain records of that communication, including any attachments or screenshots you provide. Providing accurate and complete information is a requirement of your account, and we may request additional identity documents to verify your details in line with our Know Your Customer (KYC) obligations.
- Full name, date of birth, email, and mobile number
- Payment details and PHP transaction history
- Device type, IP address, and browser information
- In-platform usage and session activity data
- Support communications and submitted documents
2. How We Use Your Data
dmjili uses the personal data we collect for specific, lawful purposes that are directly tied to the operation, safety, and improvement of the platform. The primary purpose is to create and manage your account — your registration data is used to verify your identity, process your login, and maintain your account profile. Financial data is used to process deposits and withdrawals in Philippine Peso, generate transaction records, and comply with anti-money laundering (AML) obligations that apply to online gaming operators in the Philippines. Device and usage data helps us secure your account by detecting unusual login patterns or suspicious activity that may indicate unauthorized access. We also use aggregated, anonymized usage data to analyze platform performance, identify popular features, and improve the overall player experience across our live casino, slot games, and game lobby offerings. Your contact details may be used to send you important account notifications, security alerts, or updates about policy changes — we do not send unsolicited marketing emails without your explicit consent. Where you have opted in to receive promotional communications, we may use your contact information to send updates about relevant offers or new features on dmjili.
3. Cookies & Tracking
dmjili uses cookies and similar tracking technologies to provide a functional, personalized, and secure browsing experience. Cookies are small data files stored on your device by your browser when you visit the platform, and they serve several important functions. Session cookies keep you logged in as you navigate between pages during a single visit and are deleted automatically when you close your browser. Persistent cookies remember certain preferences — such as your language setting or previously accepted terms — so you do not need to re-enter them on each visit. We also use analytics cookies to collect anonymized data about how users interact with different parts of the platform, which helps us identify pages that may need improvement and understand general traffic patterns. Security cookies help us detect and prevent fraudulent activity by recognizing trusted devices associated with your account. You have the option to manage or disable cookies through your browser settings, though disabling certain cookies may affect the functionality of the platform — for example, you may be required to log in again on every visit. By continuing to use dmjili after being informed of our cookie practices, you consent to their use as described in this policy.
4. Data Storage & Security
All personal data collected by dmjili is stored on secured servers with access controls that limit who can view or process your information. We apply industry-standard security measures including encryption in transit (via SSL/TLS) and encryption at rest to protect sensitive data such as your account credentials and financial transaction records. Access to personal data is restricted to authorized personnel who require it to perform specific operational functions, and all staff with access to user data are bound by confidentiality obligations. We retain your data for as long as your account remains active and for a further period as required by applicable Philippine law — including record-keeping requirements related to financial transactions and identity verification. If you close your account, your data will be retained for the legally required retention period before being securely deleted or anonymized in accordance with our data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your dmjili account and to keep your login credentials confidential at all times. In the event of a data security incident that affects your personal information, we will notify you through your registered contact details as required by applicable law.
5. Sharing Data with Third Parties
dmjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. However, to operate the platform effectively, we do share certain data with a limited set of trusted service providers who assist us in delivering our services. These include payment processors who handle PHP deposits and withdrawals on behalf of the platform, game content providers whose software powers our live casino and slot game offerings, and identity verification service providers who assist with KYC compliance. Each of these third-party partners is contractually required to process your data only for the specific purpose for which it was shared, and to maintain appropriate security standards. We may also disclose personal data when required to do so by law — for example, in response to a lawful request from a regulatory authority or law enforcement agency in the Philippines. In the event that dmjili undergoes a business reorganization, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled as a result. We will never share your personal information with unaffiliated third parties for advertising or profiling purposes without your explicit prior consent.
6. Your Rights Over Your Data
As a registered user of dmjili based in the Philippines, you have specific rights regarding the personal data we hold about you, and we are committed to making it straightforward to exercise those rights. You have the right to access a copy of the personal information we hold on your account — you can submit a request through our support team and we will respond within a reasonable timeframe. If any of your personal information is inaccurate or out of date, you have the right to request a correction, and we encourage you to keep your account details current through your profile settings where possible. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires us to retain it. If you wish to restrict or object to certain types of processing — for example, if you no longer want to receive promotional communications — you can update your preferences in your account settings or contact our support team directly. Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please reach out to our support team through the contact details provided at the end of this policy.
- Access: Request a copy of your stored personal data
- Correction: Update inaccurate or outdated information
- Deletion: Ask us to erase your data where legally permitted
- Restriction: Limit how we process your data in certain cases
- Withdraw consent: Opt out of consent-based processing at any time
7. Protection of Minors
dmjili strictly prohibits access to the platform by anyone under the age of 18, and we take the protection of minors' personal data seriously as both an ethical and regulatory obligation. Our registration process requires users to confirm their date of birth, and we reserve the right to request proof of age as part of our identity verification procedures at any time. We do not knowingly collect, store, or process personal data belonging to individuals under 18 years of age. If we become aware that an account has been registered by or on behalf of a minor, that account will be immediately suspended and any personal data associated with it will be securely deleted in accordance with applicable data protection requirements. Parents or guardians who believe their child has accessed or registered on the dmjili platform are encouraged to contact our support team immediately so that the matter can be addressed without delay. We also support responsible gaming tools that allow adults to manage their own usage, and we cooperate with any verified parental or guardian request related to account activity involving a minor. Protecting young people from exposure to online gaming content is a core commitment of the dmjili platform.
8. Policy Updates & How to Contact Us
dmjili may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements in the Philippines, or improvements to our data practices. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their registered contact details. We encourage all users to review this page periodically to stay informed about how we handle personal data. Your continued use of the platform after any updates are posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with any change, you should stop using the platform and may request account closure by contacting our support team. For any questions, concerns, or requests relating to this Privacy Policy — including requests to exercise your data rights — please contact our support team at: [email protected]. We aim to respond to all privacy-related inquiries within a reasonable timeframe. You may also visit our FAQ page for answers to common questions about your account, data, and platform policies.
Questions About Your Privacy?
If you want to know more about how dmjili handles your data, or if you need help exercising your rights, our FAQ covers the most common topics in plain language. You can also log in to your account to manage your data preferences directly.